Story detail · Northwind Operating Model
Competing sources of truth
tension
Each team trusts its own source of truth, so no shared view exists. ER, wards, and pharmacy each keep their own record and distrust the others. A single view only works if it resolves whose version wins — a political question that cannot be dodged.
Related force group
Each team's trust in its own source of truth makes a shared view impossible until the political question of whose version wins is resolved.
Verbatims
“I want my nurses to open one screen and just know what's happening with this person. No paging around.”