Home Depot Pro Experience Design · Activity Library

Activity Templates

6 activities · 300 min total capacity

  1. Journey Mapping

    60 min

    Use to externalize the on-site urgency journey across all six moment phases with the full participant group.

    Materials
    • Large format paper
    • Journey map template
    • Sticky notes (4 colors)
    • Sharpies

  2. Friction Hot-Spot Mapping

    45 min

    Use after journey mapping to vote on highest-friction moments. Each participant dots the moments where they stall or second-guess.

    Materials
    • Red dot stickers
    • Journey map output from prior activity
    • Sticky notes

  3. Spec Confidence Unpacking

    50 min

    Use for the spec-confidence conversation (xd-conv-001). Verbatim cards ground the group in real contractor language before ideation.

    Materials
    • Verbatim cards (printed xd-hd-v-011, -015, -019, -030)
    • How Might We template
    • Sticky notes

  4. Concept Sketch — 8-Up

    40 min

    Use in Sprint Day 2 to sketch 8 quick concepts per team in 8 minutes. Vote to identify the top 2 concepts for the proof-artifact conversation.

    Materials
    • 8-up sketch sheets
    • Sharpies
    • Dot voting stickers

  5. Proof Artifact Design Sprint

    60 min

    Use for the proof-artifact conversation (xd-conv-002). Teams design what the resolution artifact looks like — who receives it, when, and in what format.

    Materials
    • Sketch paper
    • Mobile screen templates
    • Verbatim cards (xd-hd-v-001, -003, -019)
    • Dot stickers

  6. Initiative Prioritisation + Commit

    45 min

    Use in Sprint Day 2 close to prioritise the top 3 initiatives and log owner commitments.

    Materials
    • Initiative cards (pre-printed)
    • 2×2 priority matrix (effort vs impact)
    • Decision log template