Following the departure of key liaison personnel who managed communications and bus movements between DS Bus and Midwest Bus, there are significant breakdowns in communication protocols. This is compounded by frequent, last-minute changes from Beacon regarding bus allocations, creating a pattern of reactive management across both entities. This breakdown forces reactive decision-making, creates confusion about bus allocations and fleet movements, and prevents effective operational planning. DS Bus receives unexpected communications about fleet changes while MBS struggles with rapidly shifting Beacon requirements.