Staff are at capacity; any added work will be rejected outright. The shift has no slack — the platform has to remove work, not add it. This is the internal constraint that decides adoption, measured in clicks saved, not features shipped.

The official system of record is the whiteboard, not the software. The digital systems already in place are bypassed daily, and the analog whiteboard is the truth. Authorship and visibility — not features — are what earn trust here.