SV-16 · Sprint Manager

Sprints

Field Service Parts Journey · Kinetic Equipment · Experience Design · 1 sprint

Sprint Sequence
1
Sprint 1
Wed, Aug 12, 2026 · xd-project-field-service-day-01
Reviewed
Plan · Activities
Journey MappingFriction Heat MapSpec Confidence Conversation
Facilitation · Artifacts
1Artifacts
  1. Board

    Workshop board documenting the decision moment and blockers.

Review · Decisions
1Decisions
  1. 1

    Name one owner for the next-step decision and publish it in the handoff artifact.

    Pablo Alejo · 2026-08-12
SV-17 · Sprint Day Structure

Representative 5-day CoCreate frame — generic template, not tied to a specific seeded project.

MonDay 1
Orient & Discover
  • 09:00
    Kickoff & Context SettingFrame the challenge, share research context, align on the sprint goal.
  • 10:30
    User Story WalkPlay back customer journey stories; dot-vote on the highest-friction moments.
  • 12:00
    LunchWorking lunch — synthesis continues in small groups.
  • 13:00
    HMW FramingConvert friction moments to "How Might We" statements.
  • 15:00
    Day Wrap + PreviewRecap insights; preview Day 2 brief.
TueDay 2
Diverge & Sketch
  • 09:00
    Warm-Up: Crazy 8sIndividual rapid sketching — 8 concepts in 8 minutes.
  • 10:00
    Solution Sketching3-panel storyboards from each participant.
  • 12:00
    LunchInformal review of sketches in pairs.
  • 13:00
    Silent Critique & Dot VoteSticky-note reactions; vote for concepts to develop.
  • 15:00
    Concept ShortlistSelect 2–3 concepts for prototype development.
WedDay 3
Prototype
  • 09:00
    Prototype BriefAssign roles: Maker, Writer, Interviewer, Asset Collector.
  • 09:30
    Build SprintParallel build — lo-fi prototype per shortlisted concept.
  • 12:00
    LunchQuick review and realistic stress-test of prototype narrative.
  • 13:00
    Dry RunInternal walkthrough; refine flow and key interactions.
  • 15:30
    Prototype FreezeLock the prototype version to be tested on Day 4.
ThuDay 4
Test & Learn
  • 09:00
    Interview PrepConfirm test participants; brief interviewers on protocol.
  • 10:00
    User Testing — Session 13 back-to-back 30-min sessions; observers take notes silently.
  • 12:30
    Lunch DebriefReal-time synthesis of morning sessions; update sticky wall.
  • 13:30
    User Testing — Session 22 further sessions; note emergent surprises.
  • 15:30
    Pattern ClusteringGroup notes; identify top 3 insights per concept.
FriDay 5
Decide & Commit
  • 09:00
    Insight PlaybackSummarise testing findings per concept for the full room.
  • 10:00
    Decision MatrixScore concepts on desirability, feasibility, viability.
  • 11:00
    Roadmap CommitAgree on Priority 1 concept and commit to next steps.
  • 12:00
    LunchCelebrate the week; informal connections.
  • 13:00
    Commitment RoundEach stakeholder states one personal commitment; logged.
  • 14:30
    CloseWrap, share outputs, confirm handoff.
Legend
Key activity — decision or commitment moment